Google Just Stuffed a Bunch of New AI Into Your Gmail
Heard you like inboxes. Well, you're getting an "AI Inbox" in your inbox.
Google wants users to integrate AI into their day-to-day lives. As part of that effort, the tech giant just announced a slate of new Gemini-powered features meant to help users navigate Gmail more efficiently.
The new tools include AI summaries of email conversations, a new AI inbox mode, and the ability to get help drafting emails. While many of these features sound useful, they also seem like another example of AI slowly creeping, or being pushed, into every aspect of life.
“With email volume at an all-time high, managing your inbox and the flow of information has become as important as the emails themselves. To help, we’re bringing Gmail into the Gemini era and making it your personal, proactive inbox assistant,” said Vice President of Product for Gmail Blake Barnes in a blog post.
Google isn’t alone in trying to nudge users toward AI. Tech companies are steadily integrating AI into the apps and platforms people already use. Microsoft has been sneaking Copilot into its Office suite and PCs. Amazon wants users to shop with its Rufus assistant and recently gave Alexa an AI upgrade. OpenAI, meanwhile, has integrations with apps ranging from Photoshop and Spotify to Target and Instacart.
Now Google wants to reinvent how we do email.
First up is a new AI overview feature, which will feel familiar to anyone who’s used Google Search lately. Gmail will now summarize long email threads. When a user opens a message chain with dozens of replies, Gmail will generate “a concise summary of key points.” Google says this feature is rolling out today and will be free for all users.
For Google AI Pro and Ultra subscribers, there’s a more advanced version. Those users can ask questions like, “Who was the plumber that gave me a quote for the bathroom renovation last year?” and Gmail will scan their entire inbox to find the answer. This will ideally eliminate the need for users to dig through hundreds of old emails to track down a single detail.
Additionally, Gmail will now help draft emails. With “Help Me Write,” users can prompt the AI to review email drafts or generate messages from scratch. Gmail’s Smart Replies, the short suggested responses that appear at the bottom of many emails, are also getting an upgrade. The new Suggested Replies are designed to better match a user’s writing style while still offering one-click responses. Both of these features are rolling out to all users.
Meanwhile, paid subscribers will also get access to a new proofreading feature.
The biggest potential shift, though, is something Google calls the AI Inbox. Instead of a simple list of messages, it turns your inbox into a personalized briefing with a list of recommended to-dos like scheduling a dentist appointment, paying a bill, or sending a thank-you note, all based on your emails. Google says it prioritizes what matters most using factors like who you email most often, your contacts, and relationships it infers from the content in emails
The AI Inbox will also generate short briefings on things users need to stay on top of, like an upcoming soccer season or an upcoming vacation. This feature is being tested now and will become more widely available in the coming months.