How to Set Up a Smartphone for Elderly Loved Ones
Here's how to make iPhone and Android devices a little easier to use.
Some folks just have trouble with smartphones, sometimes due to advanced age or inexperience with tech, but you can make phone life easier for older people with a few tweaks. These tips for setting up a smartphone for the elderly will help you get an iPhone or Android phone ready for your parents or grandparents to use safely. Everyone is different, so pick the tips that seem relevant and helpful for your loved one.
Updated December 2025: We've added a section on choosing a phone, refreshed the copy to reflect the latest operating systems, and added new screenshots to illustrate.
Choosing a Phone
While there are specialist “senior phones” on the market, most folks will be better served by a regular iPhone or Android phone with a few modifications. You probably have an old one in a drawer you can repurpose. If they need a new one, check out our buying guides, including Best iPhones, Best Android Phones, Best Cheap Phones, and Best Phones With a Headphone Jack.
The tips below were verified on an iPhone 16 and a Pixel 10 Pro XL. If you are setting up a different phone (especially an alternative Android phone), the settings may differ slightly.
Set Up the Lock Screen
It may be tempting not to apply lock screen security, but you should. Ideally, the phone has a fingerprint sensor or face unlock, and you can run through the process and make sure that they’re comfortable with how it works. Otherwise, you will have to set up a PIN, password, or pattern unlock that they can remember.
On an Android phone: Go to Settings, Security and privacy, Device unlock, and Screen lock.
On an iPhone: Go to Settings, then Face ID & Passcode or Touch ID & Passcode.
Screen lock on Android
Screenshots: Simon Hill
Tidy Up the Home Screen
Keep things simple on the home screen. The fewer icons, the better. Clear away and uninstall anything they won’t use regularly. Take some time to customize their iPhone or Android phone so it fits their needs.
On an Android phone: Tap and hold on an icon, then drag it away to the Uninstall or Remove wording, usually at the top of the screen.
On an iPhone: Tap and hold on the home screen until the icons wiggle, then drag them around to rearrange or tap the X to uninstall them.
Add Shortcuts for Useful Tasks or Apps
One of the best things you can do is place shortcuts on the home screen to make it easier for them to call or message their closest contacts with a single tap.
On an Android phone: Tap and hold on the home screen and select Widgets, choose the Browse tab, then scroll down to Contacts, choose Direct dial, and select a contact. You can place the shortcut anywhere on the home screen, and they can call that person simply by tapping it. You can add Direct message shortcuts in the same way.
On an iPhone: Use the Shortcuts app. If you create a folder for the home screen, you can potentially add multiple shortcuts. You can tap the plus (+) icon at the top right to add a new shortcut, search for or scroll down to Phone or FaceTime, tap on it again, then tap Contact and pick the contact you want to add. Tap at the top and choose Rename to give the shortcut a name, choose the icon, and Add to Home Screen. You can also tap and hold on the home screen until the icons wiggle and tap Edit at the top left, then Add Widget, and choose Contacts, then select the contact you want to add, but this will require an extra tap when they want to call.
Call contact shortcut on Android
Screenshots: Simon Hill
Consider a Simple Launcher (Android Only)
With Android phones, you can change the “launcher,” which determines the look of the whole interface, including things like app icons and font size.
Samsung phones have an alternative launcher called Easy Mode built in. To toggle it on, go to Settings, Display, and choose Easy Mode. There are loads of alternative Android launchers that you can install, and several simplify the phone experience with big icons. Simple Launcher, Big Launcher, or Senior Home are all worth a look.
Increase the Font Size
To make the font more readable, you can increase its size. There are loads of other handy smartphone features for folks with vision loss.
On an Android phone: Go to Settings, Display and touch, and choose Display size and text, then drag the slider to adjust. You can also get there via Settings, Accessibility, then Display size and text.
On an iPhone: Go to Settings, Display & Brightness, Text Size, and drag the slider. To go even larger, you can head into Settings, Accessibility, then select Display & Text Size and tap on Larger Text, then drag the slider.
Changing font size on iPhone
Screenshots: Simon Hill
Ringtones and Notifications
Trouble hearing incoming calls or messages is common. Make sure that the volume is loud enough, and pick appropriate ringtones and alerts that are familiar to your loved one.
On an Android phone: Go to Settings, then Sound and vibration to choose alert sounds, ringtones, and set volume levels. You can also set Ring vibration and Notification vibration levels by tapping Vibration and haptics.
On an iPhone: Go to Settings, then Sounds & Haptics, and choose sounds with them. You can also set the volume here, and it’s probably a good idea to tap Haptics and choose Always Play as well. There is another feature for the hard of hearing in Settings, Accessibility, Audio & Visual, where you can toggle on LED Flash for Alerts.
Sound settings on Android
Screenshots: Simon Hill
Set up Phone Tracking
To make it easy to find, should it ever go missing, make sure that phone tracking is enabled.
On an Android phone: Use Google's Find Hub app.
On an iPhone: Use the Find My app.
Assuming they are OK with it (make sure to get permission), you can have their phone share its location with you. This will allow you to track them and potentially help them find their phone if it ever goes missing.
On an Android phone: You share locations in the Maps app. Tap your Profile at the top right, then Location sharing, and New share. Choose the contact, set the time to Until you turn this off, and tap Share.
On an iPhone: Open the Find My app, select the People tab, tap the plus icon, and choose to Share My Location. Select your contact and tap Share Indefinitely.
Find My iPhone
Screenshots: Simon Hill
Add Emergency Information
Knowing what blood group someone is and what medications they are on can make all the difference for medical professionals if something happens. You can add this information to your loved one’s phone. You will also want to be contacted in an emergency.
On an Android phone: Go to Settings, Safety and emergency, and you can enter Medical information, set Emergency contacts, and more.
On an iPhone: Open the Health app, tap the profile picture, and choose Medical ID, where you can add useful information, including an emergency contact.
You can also set up triggers to call emergency services, much like the medical-alert bands you may have seen advertised on TV in the past.
On an Android phone: Most Android devices have this in their settings menu. For Google Pixels, you'll find it in Settings, Safety & Emergency, Emergency SOS. Pressing the power button quickly five times triggers a countdown alarm to call 911. You can choose to trigger it automatically or after you touch and hold the countdown onscreen.
On an iPhone: Go to Settings, Emergency SOS, and toggle Call with Hold and Release or Call with 5 Button Presses on, then enter the pertinent information. It is activated by pressing and holding the Power button and one of the Volume buttons, or by rapidly pressing the Power button five times. This feature automatically calls emergency services for help and notifies any emergency contacts you have added.
Emergency Contacts on Android
Screenshots: Simon Hill
Think About Security
Swindles and cons are rife online, so it's worth talking to your loved ones about how to avoid phishing scams. Depending on what they plan to do on their phone, you should also consider setting up two-factor authentication and look at security apps.
If you want to install an app to guard against scams and malware, we recommend Malwarebytes Security for Android and Malwarebytes Mobile Security on iPhone. This app is well worth the annual cost.
Give a Tutorial
It is one thing to set all this up, but you should also run through how to use the smartphone and make sure your loved one is confident doing it themselves. Give a quick tutorial to show, rather than tell, how it works. Explain what buttons do, show them how to answer a call or send a message, and follow up with a practical exam. Understanding what and when to press may seem obvious to you, but it is not always clear to people who are new to smartphones.
Power up with unlimited access to WIRED. Get best-in-class reporting and exclusive subscriber content that's too important to ignore. Subscribe Today.