'Unaffected by strike calls': Zomato, Swiggy log record orders on New Year's Eve
Food delivery giants Zomato and Swiggy experienced record-breaking New Year's Eve orders, largely unaffected by a gig worker strike. Despite calls for better pay, platforms reported millions of deliveries, highlighting food delivery's integral role in Indian celebrations. Popular choices included biryani, pizza, and traditional desserts, with dining out also seeing significant traction.
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NEW DELHI: Food delivery giants Zomato, Swiggy and magicpin reported a massive surge in orders on New Year's Eve, saying operations remained largely unaffected despite a nationwide strike call by a section of gig workers demanding better pay and working conditions.Sharing a post on X, Eternal founder Deepinder Goyal said, "Zomato and Blinkit delivered at a record pace yesterday, unaffected by calls for strikes that many of us heard over the past few days."
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"Support from local law enforcement helped keep the small number of miscreants in check, enabling over 4.5 lakh delivery partners across both platforms to deliver more than 75 lakh orders (all-time high) to over 63 lakh customers during the day," he added.Magicpin founder and CEO Anshoo Sharma also said the platform saw "no impact" from the strike, adding that New Year’s Eve once again showed how central food delivery has become to celebrations in India. He noted that lakhs of orders poured in every hour across metro cities.
Biryani, pizzas, butter chicken dominate orders
Magicpin said pizza emerged as the early favourite, while desserts such as gajar ka halwa and ice cream saw a three-fold jump in orders compared with last year, PTI reported.
Dinner orders peaked around 9.30 pm, with butter chicken topping the charts in Delhi-NCR, followed by biryani and dal makhni.Swiggy and magicpin data showed Indians feasting on biryani, pizzas, butter chicken and traditional desserts. On Swiggy alone, biryani crossed 2.19 lakh orders before 7.30 pm."Meanwhile, the age-old battle between pizzas and burgers continued. By 8.30 pm, over 2.18 lakh pizzas had been dispatched, while burgers put up a fight with over 2.16 lakh orders, proving that India's palate is as diverse as its celebrations," Swiggy said.Dining out also saw strong traction. Swiggy Dineout bookings were led by Bengaluru and Hyderabad, while Ahmedabad recorded the fastest growth with a 1.6x jump, followed by Lucknow (1.3x) and Jaipur (1.2x), PT reported.Goyal thanked delivery partners who worked through the day, saying, "delivery partners who showed up despite intimidation, stood their ground, and chose honest work and progress".He cautioned people against being influenced by "narratives pushed by vested interests," saying that a system would not continue to attract and retain large numbers of workers if it were fundamentally unfair."The gig economy is one of India's largest organised job creation engines, and its real impact will compound over time, when delivery partners' children, supported by stable incomes and education, enter the workforce and help transform our country at scale," he added.